Can I track my support tickets after I've submitted them?

Yes — the Support page keeps a list of your tickets, and clicking any of them shows the full thread: details, attachments, updates and replies. It's a proper help desk, not a one-shot contact form. That's genuinely useful when an issue spans a few days — you can pick up where you left off, add new information to an existing ticket instead of starting over, and you've got a record of what was promised. Screenshot the important replies if you need them for your own files.